El Mesallamy is committed to helping you keep your vehicle in good running order - and making your life simpler. here you'll find some of the services, materials, and programs we offer to help you do both.
Our goal is to empower you with knowledge about your automobile to allow you to make a decision that is best for you. We don't sell you anything that you don't need. And that is what we're all about. We strive to earn and maintain your trust with one of your most important investments, your car. We approach the repairing and maintaining your vehicle just like it was our own. We assess what it needs now and what will need to be done in the short term and in the long term. In some cases you may not need anything at all other than normal maintenance or a minor repair.
If you feel something is not right or don't quite understand what you are being told, please ask any question you may have. We invite customer involvement in the process of repairing your vehicle.
However, if you answer is "no" or "not at this time" that will always be respected. If the repair is critical to avoid a vehicle breakdown, our Service Advisor may be persistent regardless if the vehicle is repaired by us or another facility for your own safety. We want to make sure you understand what needs to be done and the urgency, if any, to get it repaired to make sure you vehicle is operating as it should. Breakdowns are avoidable if your vehicle is maintained and repaired properly.
Consider supplementing your vehicle's factory warranty with an Extra Care Vehicle Service Agreement we your vehicle's components while providing you with benefits like towing reimbursement. Depending on how many miles you drive and how long you plan to keep your vehicle, we have protection plans to meet your needs. Quality , Factory-trained service technicians use the latest diagnostic tools and Genuine Parts.
Choose coverage and terms (years/miles) that match your needs; When the unexpected happens, we've got you covered.
Sell your vehicle and transfer the plan's remaining coverage to the next owner If you're involved in a collision, you want your vehicle to be returned to its pre-accident condition when repaired.
To ensure that your car receives first-quality service and factory-authorized parts, we recommends having collision repairs completed by a our Certified Collision Center.
Our collision repair and refinish technicians are experts in the repair of your vehicle. They stay current on the latest collision repair information through our training courses, technical bulletins and publications. Many are also certified through the El Mesallamy Technician Certification Program, which requires completion of specialized, state-of-the-art training as well as rigorous exams through our Services Center.
You can be confident you're getting the best possible collision repair for your vehicle when you take it to a our Certified Collision Center.
El Mesallamy`s confidence in its products and commitment to customer satisfaction are demonstrated by outstanding warranty coverage including a lifetime guarantee on replacement mufflers, exhaust pipes, shock absorbers, struts and strut cartridges.
When purchased at and installed by El Mesallamy, these Genuine Parts are guaranteed to the original purchaser for the life of the vehicle.
This includes coverage for parts and labor. Compare the guarantees offered on these parts by aftermarket repair shops; many don't offer the extensive coverage we does.
And remember that only Genuine Parts are manufactured to your vehicle's exact specifications. So don't compromise: When replacement time comes, count on usr for quality, performance and the peace of mind that comes with a factory-backed lifetime guarantee.
Your vehicle represents a significant investment, and taking an active role in maintaining your vehicle will help you protect this investment.
Proper maintenance will help extend the life of your car and preserve its value.
In addition to helping you avoid costly repairs down the road, regular maintenance will optimize your car's performance, safety and fuel efficiency.
To determine when your car requires servicing, follow the factory-recommended maintenance schedule (see pull-down menu to the right) that includes mileage as well as time intervals since your last service.
Both intervals are equally important for properly maintaining your vehicle. Remember, el mesallamy offers a broad range of parts and service support including trained technicians who have the technology at hand to provide expert care for your vehicle.